How To Order
At West Side Beef, we want to be your neighbourhood butcher delivered to your door. We also want to make sure you have options when buying from us. That is why we have 2 ways to order, through a subscription or a la carte. When you are choosing your items, there will be either a one-time purchase option or a variety of subscription frequencies to choose from. Once you have added the desired items to your cart, simply check out and await your meat delivered fresh to your door.
Subscriptions are a great way to set up a delivery of staple items for your household without remembering to log in and order every week/month. also help us to better plan our production ahead of time with our farmers and find efficiencies in our supply chain. As a result, all subscription items are discounted slightly compared to regular stock items. It’s a great way to build the meat foundation for your monthly meal plans.
How We Process Orders
We process and ship everything fresh each week, so you don’t have to worry about how long the meat you receive has been sitting in a freezer before you received it. In order to do this, orders are collected from Monday – Sunday and then delivered on the Friday following the Sunday cut off. This is due to the fact that it takes all week to bring in, process, package, label, and pack all the meat needed for the week. This way we only bring in what we need from our farmers and allows us to not over process animals, leading to less waste.
No matter how you order, deliveries happen on Friday of each week between 10am and 6pm. They are shipped in our insulated boxes that keep everything cold for 24-36 hours from the time is leaves our warehouse. Return all packaging materials when you receive your next order to receive a $3 credit.
How Our Subscriptions Work
Our subscriptions can be built using any mix of products from our website that you like or choose one of our pre-designed boxes. Subscriptions are a great way to set up a delivery of staple items for your household without remembering to log in and order every week/month and are a great way to build the meat foundation for your monthly meal plans. They also help us to better plan our production ahead of time with our farmers and find efficiencies in our supply chain. As a result, all subscription items are discounted slightly compared to regular stock items.
You can add on one-time purchase items to your subscription anytime before or after renewal by placing an additional order through the site. If an additional order is placed during the same window that your subscription renews (Monday morning -Sunday evening) then it will automatically be consolidated and delivered together. Any additional delivery fees you incur will be refunded once your orders are consolidated. If it is outside this window, then it will be delivered separately unless specified using the notes section when placing your order.
With our subscriptions, you can cancel at any time. To cancel, sign in to your West Side Beef account. Once you are signed in, select ‘My Subscription,’ and you can proceed with the cancellation on this page. If you experience any issues with your subscriptions, please contact us.
You can skip a subscription renewal at any time by contacting us at firstname.lastname@example.org or clicking here
Product Fridge Life
To preserve the quality of your West Side Beef products, anything you are not planning on cooking within 48 hours of delivery should be frozen.